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When you sign up, the welcome screen suggests a template based on how you work, or an empty board. After that, the “Create a project” button in My projects does the same at any time.

Kanban for a continuous flow of tasks (To do, In progress, Done). Scrum if you work in sprints of one to four weeks, with a backlog and estimates. You can change the method later in the project settings.

If you hid it, press Ctrl K and type “Getting started”. It stays available for your first 30 days.

Ctrl K to search everything, N to create a card, / to filter, I to split an idea with AI, the arrow keys to go from one card to the next, Alt and the arrow keys to move it. Press ? on a board to see the full list.

Drag it from one column to another. From the card details you can also change its status; with the keyboard, Alt and the left and right arrows.

It’s the card’s urgency, from 1 to 5. It reads even without colors and lets you sort columns by urgency.

In a card’s details, add a sub-card, or a “blocks”, “blocked by”, “related to” or “duplicate” link. A blocked card shows it on the board.

A message offers to undo right away. Otherwise, open the board’s “⋯” menu, then “Project trash”: the card stays there for 30 days and goes back to its column in one click.

Yes: the board’s “⋯” menu, then “Change background”. Nest paper in 2T Bug colors, or a photo.

The board’s “⋯” menu, then “Invite to the project”. An email address is enough: the person gets an invitation, even without an account.

Admin (manages the project and the team), member (creates and edits cards) and viewer (reads and comments). An organization’s admins are admins of all its projects.

No. A guest joins a specific project for free: up to 10 on the Free plan, unlimited on a paid plan.

The board’s “⋯” menu, then “Share the board”. Anyone with the link sees the board read-only; you stop sharing in one click.

What you choose in “Share the board”: the essentials (cards and their progress), everything a team member sees (descriptions, comments, attachments, history, sprints, archives), or a custom mix, element by element. You also decide how people are named, which labels keep their cards for the team, and until when the link works. Nobody can change anything, and email addresses are never shown.

Your projects are yours, with your personal subscription. An organization brings together the members of a company, a non-profit or a class, with a per-member subscription.

For your projects: My account, Subscription section. For an organization: its settings, Plan and billing section. The change applies right away.

An organization can try the Team or Business plan for 14 days, once. The card is requested up front, but nothing is charged during the trial. Three days before it ends, an email reminds you of the date and amount; unless you cancel, the subscription starts and the card is charged automatically. To stop, cancel from the organization’s billing page: the trial runs to its end, then it goes back to Free without losing its projects.

From the billing portal, available on the Subscription page. The plan stays active until the end of the paid period.

Sign up with your school email address: the Plus plan is free for a year if the school is recognized.

In the billing portal, from the Subscription page.

My account, Security section: scan the code with an authenticator app, and keep your backup codes somewhere safe.

Yes: add a passkey in My account, Security section. You then log in without a password on that device.

My account, My data section: “Download my data” produces a JSON file with everything 2T Bug knows about you.

My account, My data section. If you own an organization with other members, transfer its ownership first.

In the European Union. The privacy policy details what is kept and for how long.

Organization settings, Single sign-on section (Business plan): register 2T Bug with your identity provider (Entra ID, Google Workspace, Okta…), prove your email domains with a DNS record, run a test, then turn it on. It can be made mandatory for addresses on your domains.

On the sign-in page, “Continue with my company’s SSO”, then your work address: your company’s sign-in page opens.

Your password was just entered on a device that has never signed in to your account: the code proves it’s you. The device is then remembered, unless you tick “Shared device”. With Google, GitHub, a passkey or two-factor authentication, no email code.

It splits an idea into cards, writes or formats a description, summarizes a comment thread, drafts a reply to a customer and reviews a sprint.

Each assistant action uses a few credits. Your plan gives you a number of them every month; the details are on the Subscription page, AI assistant section.

Only when you start an action: the text concerned is sent to Mistral AI to produce the answer. Nothing leaves in the background.

The board’s “⋯” menu, then “Customer reports”: turn on the public form, choose its fields and its color, share the link.

In the same section, copy the widget’s line of code and paste it into your site. List the allowed addresses to refuse submissions from anywhere else.

From the report’s card, “Conversation” block: write your message, or let the assistant suggest a first draft, then confirm sending it by email.

Yes: they simply reply to the email. Their answer lands in the card, the people concerned are notified, and the card shows “Customer” until someone replies.

In “Customer reports”, “By email” part: turn on the project address and give it to your customers. Every email received becomes a card, attachments included.

Yes, for an organization on the Team plan: organization settings, Emails section. Enter your sending server (SMTP), and your mailbox (IMAP) if you want replies to arrive there.

Your account menu, “Statistics”, or the board’s “⋯” menu, “Project statistics”. Plus plan for your projects, Team for an organization.

What the team delivers each week, how long a card takes to go through, where work piles up, what is overdue, who carries what, and the comparison with the previous period.

Yes: each chart’s “…” menu gives the image (PNG), the data (CSV) or the table. “Export everything” puts all the data in a single file.